Right of withdrawal
Consumers have a thirty-day right of withdrawal.
Right to cancel
You have the right to withdraw from this contract within thirty days without giving any reason.
The cancellation period is thirty days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must contact us (ALP NUTRITION GmbH,Rheinpromenade 4a,D-40789 Monheim am Rhein,Telephone: +49 2173 / 9935340 Mail: info@alpnutrition.de)
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.
We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
| Refund Request Form Template
(If you want to revoke the contract, please fill out this form and send it back.) – To ALP NUTRITION GmbH, Rheinpromenade 4a, D-40789 Monheim am Rhein, Telephone: +49 2173 / 9935340 Mail: info@alpnutrition.de - I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following - Ordered on (*)/received on (*) - Name of the customer(s) - Address of the customer(s) - Signature of the customer(s) (only in the case of a notification on paper) - Date (*) Delete where not applicable. |
Right of withdrawal
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